Customer-Centric Retail Assistant | Flexible Shifts & Bonuses

LUSH; Greater London; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Flexible shifts

Bonuses

Training & development

Job summary

LUSH in the United Kingdom is seeking a Sales Assistant to greet customers, share product knowledge, and deliver a memorable shopping experience. You will perform demonstrations, hand out samples, and collaborate with the team to drive sales and events. Flexible shifts and a Living Wage-based hourly rate plus potential bonuses support your development.

Join a brand committed to people, planet, and living wage standards in a vibrant London-area store.

Qualifications

• A genuine passion for delivering exceptional customer service.
• Excellent communication and teamwork skills.
• Ability to engage with customers and provide tailored recommendations.

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand their needs and offer personalised recommendations and product demonstrations.
• Deliver exceptional customer service using in-depth product knowledge and tailored samples.
• Assist in hosting in-store events to create memorable and inclusive experiences for customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support the store's sales targets by promoting products creatively as part of a team.
• Manage stock levels to ensure shelves are well-stocked and ready for customers.
• Actively control store costs, such as product waste, to help meet budget.
• Participate in ongoing training and development to enhance product knowledge and customer service skills.
• Collaborate with the team to foster an inclusive, respectful working environment and support customer experience.

Skills

Customer service

Communication

Teamwork

Job description

LUSH in the United Kingdom is seeking a Sales Assistant to greet customers, share product knowledge, and deliver a memorable shopping experience. You will perform demonstrations, hand out samples, and collaborate with the team to drive sales and events. Flexible shifts and a Living Wage-based hourly rate plus potential bonuses support your development.

Join a brand committed to people, planet, and living wage standards in a vibrant London-area store.