Customer-Centric Sales Assistant – Flexible Shifts

Lush; West of England; Hybrid; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Holiday allowance

50% discount on Lush products and spa"

Profit-based bonus

Pension scheme

Birthday day off

Cycle to work scheme

Discounted rail and bus season tickets

Employee assistance programme

Parental leave pay (6 months)

Flexible working discussions

Employee ownership

Community Networks access

Gender affirming care

Job summary

Lush in Bristol Cribbs Causeway is seeking a Sales Assistant to welcome customers, share product knowledge, and deliver a fun, engaging shopping experience. You’ll demonstrate products, hand out samples, and help drive sales while working with a supportive team.

The role offers flexible shifts, a Living Wage-based hourly rate, and opportunities for bonuses within a seasonal, part-time framework. Training and development are available to grow your retail skills.

Qualifications

• Passion for delivering excellent customer service
• Ability to work as part of a team to meet goals
• Strong communication to keep customers informed and engaged

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand needs, provide personalised recommendations, and offer product demonstrations.
• Deliver exceptional customer service using in-depth product knowledge and tailored samples.
• Assist in hosting in-store events, providing memorable and inclusive experiences for customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support sales targets by promoting products creatively and working with the team to exceed goals.
• Manage stock levels and ensure shelves are well-stocked for customers.
• Actively control store costs, such as reducing product waste.
• Participate in ongoing training to enhance product knowledge and service skills.
• Collaborate with the team to foster an inclusive working environment.
• Work on in-store and external events to leave lasting impressions on customers.

Skills

Customer experience

Teamwork

Communication

Job description

Lush in Bristol Cribbs Causeway is seeking a Sales Assistant to welcome customers, share product knowledge, and deliver a fun, engaging shopping experience. You’ll demonstrate products, hand out samples, and help drive sales while working with a supportive team.

The role offers flexible shifts, a Living Wage-based hourly rate, and opportunities for bonuses within a seasonal, part-time framework. Training and development are available to grow your retail skills.