Customer-Centric Post Office Counter Clerk | Flexible Shifts

Post Office; Bromsgrove; On-site; GBP 6,800 - 8,000; Full time

Job summary

Post Office Counter Clerk (12 hrs) in Bromsgrove is a fixed-term role until 30 September 2026. You will deliver friendly customer service, assist with travel money, bills and banking, and manage queues to keep services accessible.

You must be over 18, complete safeguarding checks, and complete a 3-day Post Office Counter Training. Training may occur at a different location; flexibility is required.

Qualifications

• A passion for customers and delivering exceptional in-store experiences.
• Confidence when communicating within the team.
• Motivation to achieve high standards and great results.
• Adaptability to meet company requirements and goals.

Responsibilities

• Delivering an exceptional customer service to all customers
• Managing queues and ensuring that customers can access the services they need quickly and simply
• Meeting high standards of governance and attention to detail
• Being part of a team and supporting colleagues

Skills

Customer focus

Team communication

Results driven

Adaptability

Job description

Post Office Counter Clerk (12 hrs) in Bromsgrove is a fixed-term role until 30 September 2026. You will deliver friendly customer service, assist with travel money, bills and banking, and manage queues to keep services accessible.

You must be over 18, complete safeguarding checks, and complete a 3-day Post Office Counter Training. Training may occur at a different location; flexibility is required.