Customer-Centric Front Desk Receptionist & Admin Pro

Swansway Group; Crewe; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Holidays increasing with service

Your Birthday off

Company Pension Scheme

Death in Service Benefit

Long service recognition

Annual flu jab

Discounts on products and services

Cycle to work scheme

Employee recruitment referrals

Employee assistance programme

Occupational health services

Flexible working patterns

Car Benefit Scheme

Job summary

Swansway Group is recruiting a Receptionist for Audi in Crewe. You will be the first point of contact for customers in the dealership and on the phone, providing a warm, confident service as part of a large team.

You will handle inbound calls, sign in visitors, support administration for sales and service, and help maintain a welcoming front desk with attention to detail. Join a family-owned business with a long-standing commitment to staff welfare and customer care, offering a supportive

Qualifications

• Experience in customer care is required.
• Strong administrative and organisational abilities.
• Ability to manage own workload and multitask effectively.
• Excellent written and verbal communication skills.

Responsibilities

• Taking inbound telephone inquiries
• Transferring customers to the correct department
• Welcoming and signing in visitors
• Dealing with day to day administration in the dealership
• Maintaining sundry and drinks areas

Skills

Customer care experience

Administration skills

Workload management

Attention to detail

Communication skills

Job description

Swansway Group is recruiting a Receptionist for Audi in Crewe. You will be the first point of contact for customers in the dealership and on the phone, providing a warm, confident service as part of a large team.

You will handle inbound calls, sign in visitors, support administration for sales and service, and help maintain a welcoming front desk with attention to detail. Join a family-owned business with a long-standing commitment to staff welfare and customer care, offering a supportive