Customer Care - PART TIME

McDonald's United Kingdom; Dumfries; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

Holiday pay

Meal allowance

Employee discounts

Job summary

McDonald's United Kingdom in Dumfries is looking for a Customer Care Assistant to be the face of the restaurant. Your role involves engaging with customers, ensuring cleanliness in dining areas, and maintaining a welcoming atmosphere. A genuine smile and effective communication are essential for success in this fast-paced environment.

The position offers various benefits including holiday pay, meal allowances, and employee discounts from major brands.

Qualifications

• Ability to maintain high energy levels while working efficiently.
• Friendly and welcoming demeanor towards customers.
• Strong communication skills, both verbal and non-verbal.

Responsibilities

• Deal with customers and ensure high standards in customer areas.
• Organize special events and support customer-specific needs.
• Maintain cleanliness in dining area and toilets.

Skills

Effective communication

Teamwork

Customer service

Attentive listening

Job description

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Benefits package includes:

• Holiday pay
• Meal allowance
• Employee discounts from top high street and online brands
• and much more...........