Customer Care Champion: Welcoming Hospitality & Growth

McDonald's; Exeter; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Career development

Job summary

McDonald’s Exeter is hiring a Customer Care teammate to be the face of the restaurant, delivering hospitality, cleanliness and friendly service.

Youll be on shifts across weekdays and weekends, afternoons and evenings, with full training provided to help you grow and thrive in a welcoming team.

Join us to enjoy benefits like life-skills training, employee assistance, exclusive discounts, and opportunities for career development.

Responsibilities

• Delivering high standards of hospitality and cleanliness
• Providing a personal touch to customers visits to make them memorable
• Navigate and manage customer areas seeking engagement opportunities and actively troubleshooting issues
• Strive to go that extra mile to make people feel welcomed
• Creating a warm and welcoming atmosphere, supporting special restaurant events
• Completing tasks in line with training and company guidelines
• Following all workplace safety, hygiene and operational procedures
• Treating customers and colleagues with courtesy and respect
• Working as a supportive team member and contributing to a positive environment

Job description

McDonald’s Exeter is hiring a Customer Care teammate to be the face of the restaurant, delivering hospitality, cleanliness and friendly service.

Youll be on shifts across weekdays and weekends, afternoons and evenings, with full training provided to help you grow and thrive in a welcoming team.

Join us to enjoy benefits like life-skills training, employee assistance, exclusive discounts, and opportunities for career development.