Customer Care Ambassador | Welcoming Service & Events

McDonald's United Kingdom

Doncaster

Hybrid

GBP 18,000 - 24,000

Part time

14 days+

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Benefits offered by this job

Holiday pay

Service Awards

Meal allowance

Employee discounts

Job summary

McDonald's United Kingdom is seeking a Customer Care Assistant to be the face of the restaurant, engaging with customers and ensuring events and everyday service run smoothly. You will help create a warm, welcoming atmosphere, support children with activities, and maintain high standards of cleanliness while working as part of a lively team.

Ideal candidates bring a friendly, energetic approach, excellent communication, and attentiveness to customer needs in a fast-paced setting, contributing to

Qualifications

Experience in customer service is beneficial.
Strong communication and interpersonal skills.
Ability to work as part of a team in a fast-paced environment.
Willingness to engage with customers and maintain high standards of cleanliness.

Responsibilities

Serve customers and ensure smooth operation in customer areas.
Make children feel welcome, hand out balloons and assist with events.
Maintain cleanliness in dining area and toilets and create a welcoming atmosphere.
Communicate effectively with customers and inform the manager about satisfaction.
Work in a high-energy environment with a positive, can-do attitude.
Collaborate with teammates and demonstrate reliable, energetic service.

Skills

Customer service

Communication

Teamwork

Attentive listening

Job description

Ideal candidates bring a friendly, energetic approach, excellent communication, and attentiveness to customer needs in a fast-paced setting, contributing to

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