Customer Business Manager

Premier Foods; United Kingdom; Remote; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Annual Bonus

Company Pension

Private Medical Insurance

Holiday Purchase Scheme

Sharesave Scheme

EV Car Scheme

Employee Benefits Platform Access

Job summary

Premier Foods is seeking a Customer Business Manager to lead our grocery account with TJ Morris, Home Bargains. You will own the account P&L, drive growth through joint plans, and partner with Marketing, Category, and Supply Chain to turn opportunities into results.

The role requires strong commercial acumen, negotiation skills, and the ability to build relationships across functions and levels in a fast-paced environment. This is a key, visibility role within the Discounters channel.

Qualifications

• Experience in managing budgets and financial performance.
• Experience in account management or customer business management.
• Strong negotiation and fact-based selling skills.
• Ability to build positive internal and external relationships.
• Confident communication across functions and levels.
• Strong planning, organisation and time-management skills.
• Proactive mindset to turn insights into action.
• Collaborative approach to succeed in a fast-moving environment.

Responsibilities

• Take full ownership of the account P&L and deliver against budget.
• Drive growth through joint business plans and strong execution.
• Negotiate annual account, range and promotions plans.
• Build trusted relationships with customer and internal stakeholders.
• Identify new opportunities, close distribution gaps and support launches.
• Lead performance reviews with focus on opportunities, risks and actions.
• Improve monthly sales forecasts with cross-functional teams.
• Represent the Discounters channel across Premier Foods and work cross-functionally.

Skills

Budget management

Account management

Negotiation

Relationship building

Communication

Planning & organising

Analytical thinking

Collaborative working

Commercial judgement

Job description

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Join Premier Foods where people, brands and purpose come together.

Are you commercially driven, confident building customer relationships and ready to take ownership of a key grocery account?

We have an exciting internal opportunity for a Customer Business Manager to lead our grocery business with TJ Morris, Home Bargains. Working in a fast-paced and dynamic channel, you'll have the autonomy to shape plans, spot new opportunities and deliver sustainable growth for Premier Foods.

This is a highly visible role where you can make a real impact, working with colleagues across Sales, Marketing, Category, Supply Chain and Finance to turn commercial opportunities into results.

What you’ll be doing

• Taking full ownership of the account P&L and delivering against budget.
• Driving sustainable growth through strong joint business plans and excellent execution.
• Building trusted relationships with the customer and key internal stakeholders.
• Negotiating and delivering annual account, range and promotional plans.
• Identifying new business opportunities, closing distribution gaps and supporting successful product launches.
• Leading internal and external performance reviews, with a clear focus on opportunities, risks and actions.
• Improving the accuracy of monthly sales forecasts by working closely with Supply Chain, Finance and factory forecasting teams.
• Representing the Discounters channel across Premier Foods and working cross-functionally to deliver channel-specific initiatives.
• Partnering with Marketing and Category teams to develop compelling, fact-based customer opportunities.
• Managing pricing, promotions, claims and account queries effectively.

What we need from you

• Strong commercial acumen and the confidence to manage budgets and financial performance.
• Experience of account management, customer business management or a similar commercial role.
• Strong negotiation and fact-based selling skills.
• The ability to build positive, mutually beneficial relationships internally and externally.
• Confident communication skills, with the ability to influence across different functions and levels.
• Strong planning, organisation and time-management skills.
• A proactive mindset with the ability to turn insight into clear action.
• Creative and critical thinking, with sound commercial judgement.
• A collaborative approach and the agility to succeed in a fast-moving environment.
• Experience within the high-street discount channel would be beneficial, but it is not essential.

What we offer in return

This is an opportunity to take genuine ownership of an important customer relationship and make a visible contribution to the growth of our Discounters channel. You'll work with a supportive, cross-functional team, gain broad commercial exposure and build experience that could support future progression into roles such as Senior Customer Business Manager or Sales Controller.

Alongside a rewarding career opportunity, you'll benefit from a competitive rewards package, including:

• Annual Bonus
• Company Pension
• Private Medical Insurance
• Holiday Purchase Scheme
• Sharesave Scheme
• EV Car Scheme
• Employee Benefits Platform Access

We look forward to hearing from you.

At Premier foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and future colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome.

We're proud to be a Disability Smart employer and are committed to supporting disability inclusion throughout our recruitment process. If you experience any access issues or require reasonable adjustments at any stage, please let us know so we can ensure you have the support you need.