Customer Assistant - Visual Merchandising - Newcastle

Marks and Spencer; Newcastle upon Tyne; On-site; GBP 21,000 - 29,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Visual Merchandiser in Fashion, Home & Beauty. You will shape customer experience by creating compelling on-floor displays and keeping campaigns visually sharp.

The role requires an eye for fashion, resilience, and the ability to work quickly with store colleagues to deliver updates in a fast-moving retail environment. A balance of creativity and efficiency is essential.

Qualifications

• Eye for fashion with ability to create compelling visual displays.
• Ability to implement merchandising plans on the shop floor.
• Strong teamwork to support colleagues across the floor.
• Adaptable to a fast-moving retail environment.

Responsibilities

• Implement merchandising campaigns and create high-impact displays on the shop floor.
• Deliver fast, high-quality visual updates under pressure.
• Collaborate with store colleagues to ensure the floor looks and sells well.
• Pivot between tasks to meet changing retail demands.

Skills

Eye for fashion

Visual merchandising

Campaign execution

Teamwork & collaboration

Job description

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

All the details

Work Pattern:

Week 1

Tuesday: 07:00 - 13:30
Wednesday: 12:30 - 19:00
Thursday: 07:00 - 13:30
Saturday: 07:00 - 13:30

Week 2

Sunday: 07:00 - 13:30
Wednesday: 07:00 - 13:30
Thursday: 07:00 - 13:30
Friday: 07:00 - 13:30

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

• Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality.
• Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
• Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.
• Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.

If you’ve got the eye, the pace, and the grit, we want you.