Customer Assistant - Visual Merchandiser - Merry Hill

Marks & Spencer Plc; Brierley Hill; On-site; GBP 20,000 - 26,000; Full time

Job summary

Marks & Spencer Plc is seeking a Visual Merchandiser in Fashion, Home & Beauty to shape in-store displays and support seasonal campaigns. You’ll translate merchandising plans into eye-catching shop floor setups, balancing creativity with operational pace, and collaborate with floor colleagues.

The role requires an eye for fashion, resilience, and flexibility to respond to fast-moving retail needs. Join our team and help create the 'wow' factor on the shop floor while delivering high-impact

Qualifications

• Candidate must have an eye for fashion and style.
• Demonstrates resilience and drive to deliver high-impact displays.
• Works well in a team and adapts to a busy store environment.
• Able to implement merchandising plans quickly and accurately.
• Experience with in-store digital campaigns or campaign tools is a plus.

Responsibilities

• Use our digital tools to bring campaigns to life and create compelling shop displays.
• Roll up your sleeves to deliver high-impact visual updates at pace, under pressure.
• Support colleagues across the floor to maintain a cohesive and attractive store appearance.
• Pivot between tasks as demand shifts and priorities change.

Skills

Eye for fashion

Resilience

Teamwork

Flexibility

Retail experience

Job description

Work Pattern:

Sunday: 08:00 - 12:00
Monday: 11:00 - 15:00
Tuesday: 07:00 - 11:00
Thursday: 11:00 - 15:00
Friday: 07:00 - 11:00

Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We're looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You'll be ready to implement the hottest merchandising plans, giving our shop floor the 'wow' factor. You'll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

• Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality.
• Efficiency matters. You'll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
• Teamwork is key. You'll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.
• Flexibility is vital. Retail moves fast and you'll easily pivot between tasks, meeting the demand.

If you've got the eye, the pace, and the grit, we want you.