Customer Assistant - Visual Merchandiser - Purley Way

MARKS&SPENCER; Greater London; On-site; GBP 18,000 - 22,000; Full time

Job summary

MARKS&SPENCER in London is hiring a Visual Merchandiser for Fashion, Home & Beauty. This frontline role shapes how customers experience our brand, delivering high-impact displays that reflect the latest trends.

You will implement merchandising plans, tell visual stories, and use digital tools to bring campaigns to life. The role requires a fast-moving retail mindset, teamwork, and flexibility to adapt to daily store demands.

Responsibilities

• You’ll be ready to implement the hottest merchandising plans, giving our shop floor the 'wow' factor.
• You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.
• Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality.
• Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
• Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.
• Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.

Job description

Week 1

• Monday: 07:00 - 15:00
• Wednesday: 07:00 - 15:00
• Thursday: 07:00 - 15:00
• Friday: 07:00 - 15:00
• Saturday: 07:00 - 15:00

Week 2

• Sunday: 07:00 - 15:00
• Monday: 07:00 - 15:00
• Wednesday: 07:00 - 15:00
• Thursday: 07:00 - 15:00
• Friday: 07:00 - 15:00

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We're looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

• You’ll be ready to implement the hottest merchandising plans, giving our shop floor the 'wow' factor.
• You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.
• Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality.
• Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
• Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.
• Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.