Customer Assistant - Visual Merchandiser - Pantheon

Marks and Spencer; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

Marks and Spencer is hiring a Visual Merchandiser in Fashion, Home & Beauty to shape how customers experience our stores. You will create high-impact displays, bring merchandising campaigns to life, and balance creativity with operational requirements.

You’ll work on weekly rosters, adapt to fast-paced retail, collaborate with floor teams, and deliver on-trend visuals that drive sales. The role rewards energy, resilience, and a keen eye for fashion and trend-led storytelling.

Qualifications

• Experience in fashion, home, or beauty merchandising.
• Ability to implement merchandising plans and drive displays.
• Comfort with digital merchandising tools.

Responsibilities

• Create high-impact visual displays and shopfronts.
• Implement campaigns and seasonal merchandising plans on the shop floor.
• Collaborate with store teams to keep visuals aligned with brand guidelines.
• Adapt quickly to changing priorities and take ownership of displays.

Skills

Eye for fashion

Fast-moving retail

Teamwork

Creativity

Job description

All the details

Work Pattern

Week 1

Sunday 07:00-15:00

Monday 07:00-15:00

Wednesday 07:00-15:00

Thursday 07:00-15:00

Friday 07:00-15:00

Week 2

Monday 07:00-15:00

Tuesday 07:00-15:00

Wednesday 07:00-15:00

Friday 07:00-15:00

Saturday 11:00-19:00

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We're looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You'll be ready to implement the hottest merchandising plans, giving our shop floor the 'wow' factor. You'll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

• Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality.
• Efficiency matters. You'll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
• Teamwork is key. You'll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.
• Flexibility is vital. Retail moves fast and you'll easily pivot between tasks, meeting the demand.

If you've got the eye, the pace, and the grit, we want you.