Customer Assistant - Visual Merchandiser - Marble Arch

MARKS&SPENCER; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

Marks & Spencer is seeking a Visual Merchandiser to shape the customer experience across Fashion, Home & Beauty, delivering compelling on‑floor displays that drive sales. You’ll translate seasonal campaigns into vibrant shop-floor plans, balancing creativity with operational pace and working closely with store teams to keep windows and displays fresh and aligned with brand standards.

This full-time role requires energy, eye for detail and the ability to adapt quickly in a fast-moving retail

Qualifications

• Eye for fashion and strong visual storytelling.
• Resilience and drive to deliver high-impact displays.
• Ability to implement merchandising plans.
• Comfort working in a fast-paced retail environment.

Responsibilities

• Use our digital tools to bring campaigns to life and help make M&S the go-to for stylish, affordable quality.
• Efficiency matters; roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
• Teamwork is key; support colleagues across the floor and contribute to a store that looks and sells through brilliant displays.
• Flexibility is vital; pivot between tasks to meet demand and maintain store standards.

Skills

Eye for fashion

Visual storytelling

Retail speed

Teamwork

Adaptability

Tools

Digital merchandising tools

Job description

Work Pattern

Monday: 07:00-15:30

Tuesday: 07:00-15:30

Wednesday: 07:00-15:30

Thursday: 07:00-15:30

Saturday: 07:00-15:30

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We're looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You’ll be ready to implement the hottest merchandising plans, giving our shop floor the 'wow' factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

• Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality.
• Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
• Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.
• Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.

If you've got the eye, the pace, and the grit, we want you. Are you ready for it?