Customer Assistant - Visual Merchandiser - Pantheon

Marks and Spencer; City Of London; On-site; GBP 23,000 - 29,000; Full time

Job summary

Marks & Spencer is seeking a Visual Merchandiser in Fashion, Home & Beauty to shape how customers experience our new looks on the shop floor. You will implement merchandising plans and deliver high-impact displays with energy and pace.

As a visual storyteller, you balance creativity with operational demands, using digital tools to bring campaigns to life and collaborating with team members to ensure the store looks and sells brilliantly.

Qualifications

• Eye for fashion and a resilience to deliver high-impact displays
• Fast-moving retail professional balancing creativity with operational demands
• Ability to work with teams across the floor to maintain a store that sells brilliantly

Responsibilities

• Implement the hottest merchandising plans and bring campaigns to life using our digital tools.
• Deliver high-impact visual updates at pace, even under pressure.
• Act as a visual storyteller to create wow-factor displays across Fashion, Home & Beauty.
• Collaborate with colleagues to keep the store looking and selling brilliantly.
• Pivot between tasks flexibly to meet fast-changing retail demand.

Job description

All the details

Work Pattern
Week 1
Sunday: 07:00-15:00
Tuesday: 07:00-15:00
Wednesday: 07:00-15:00
Thursday: 07:00-15:00
Friday: 07:00-15:00

Week 2
Monday: 07:00-15:00
Tuesday: 07:00-15:00
Wednesday: 07:00-15:00
Thursday: 07:00-15:00
Saturday: 11:00-19:00

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We're looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You’ll be ready to implement the hottest merchandising plans, giving our shop floor the wow' factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

• Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality.

• Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.

• Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.

• Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.
  

If you’ve got the eye, the pace, and the grit, we want you. Are you ready for it?