Customer Assistant - Operations - Godalming

Marks & Spencer Plc; Godalming; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Unsocial hour premium

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in Operations. You’ll be the backstage powerhouse of our stores, handling stock, deliveries and all behind-the-scenes work that keeps the shop floor full and ready for customers.

It’s a physically demanding, high‑intensity role. You’ll move quickly, stay accurate and be a team player, using digital tools to track deliveries and manage stock across the wider store.

Qualifications

• Willingness to work across different store areas.
• Comfortable using digital tools to track deliveries and stock.
• Able to work in a fast-paced retail environment.

Responsibilities

• Manage stock and deliveries to keep shelves full.
• Maintain a clean and organized store area.
• Utilize digital tools to monitor stock and deliveries.
• Collaborate with store colleagues to ensure smooth operations.

Skills

Flexibility

Digital literacy

Team player

Job description

Work Pattern

• Sunday: 12.15-20.15
• Tuesday: 15.45-23.45
• Wednesday: 15.45-23.45
• Thursday: 15.45-23.45
• Friday: 15.45-23.45
• Monday: 15.45-23.45
• Tuesday: 15.45-23.45
• Wednesday: 15.45-23.45
• Friday: 15.45-23.45
• Saturday: 15.45-23.45

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations

You'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, You'll adapt quickly to keep things moving.

This is a role for people who move with purpose.

This job role involves working with specialist cutting equipment and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.