Customer Assistant - Instore Bakery - Hedge End

Marks and Spencer; Hedge End; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Unsocial premium (£3/h) for late hours

Job summary

Marks and Spencer in Hedge End is hiring a Customer Assistant for our Bakery section. The role is night-based, delivering fresh bread with precision and fast, five-star service during late hours.

You’ll work as a hands-on brand ambassador, keeping quality and speed intact in a demanding environment. You’ll need to thrive under pressure, collaborate closely with colleagues, and adapt to different tasks as the store pace requires.

Qualifications

• Must be 18 or older due to night work.
• Willing to work nights (21:00-06:00) and weekends.
• Able to work under pressure in a bakery environment.
• Passion for food and delivering high standards.

Responsibilities

• Deliver hot bread and fast, five-star service to customers.
• Keep shelves stocked and prepare bakery items with care.
• Maintain quality and safety standards across shifts.
• Work across roles as needed to support store operations.

Skills

Night shift

Customer service

Teamwork

Attention to detail

Job description

All the details

Work Pattern

• Wednesday 21.00 - 06.00
• Thursday 21.00 - 06.00
• Friday 21.00 - 06.00
• Saturday 21.00 - 06.00

"Under 18 disclaimer" This job role involves working through the night and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You'll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

At M&S, our customers don't wait. You'll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

You'll confidently manage demand, keeping our shelves full and our customers impressed.

Efficiency and effectiveness are key aspects of your role. You'll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

Flexibility is vital. You'll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role - but one where you'll see the impact of your work, every single day. Are you ready for it? Take Your Marks.