Customer Assistant - In-store Bakery - Barracks Mill Macclesfield

Marks and Spencer; Macclesfield; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Unsocial hours premium £3/h

Job summary

Marks & Spencer is hiring a Customer Assistant for our Bakery section. Be part of the team responsible for fresh bakery goods, fast service, and high-quality customer care. You will work across shifts to meet the store's needs and deliver top-notch food safety and freshness.

This role requires a hands-on, proactive mindset, ability to handle pressure, and a passion for food quality. You may be scheduled across Sundays, weekdays and weekends to cover peak periods.

Qualifications

• Experience in customer-facing roles is preferred.
• Ability to work in a fast-paced bakery environment.
• Willingness to work mornings, evenings, weekends and shift patterns.

Responsibilities

• Serve customers in the Bakery section with professionalism.
• Maintain freshness and appearance of bakery goods and shelves.
• Assist with keeping the store clean and well-organised.

Skills

Customer service

Team player

Flexible

Job description

All the details

Work Pattern

Week 1

Sunday: 12:00 - 20:00
Wednesday: 05:00 - 13:00
Thursday: 12:30 - 20:30
Friday: 12:30 - 20:30

Week 2

Tuesday: 12:30 - 20:30
Wednesday: 12:30 - 20:30
Friday: 06:00 - 14:00
Saturday: 06:00 - 14:00

Under 18 disclaimer
This job role involves working with specialist cutting equipment and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You’ll be a hands‑on, sleeves‑up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five‑star service to our customers.

At M&S, our customers don't wait. You'll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

You'll confidently manage demand, keeping our shelves full and our customers impressed.

Efficiency and effectiveness are key aspects of your role. You'll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

Flexibility is vital. You'll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role - but one where you'll see the impact of your work, every single day. Are you ready for it? Take Your Marks and