Customer Assistant- Foods -Alnwick

Marks & Spencer Plc; Alnwick; Vor Ort; GBP 12.000 - 15.000; Teilzeit

Zusammenfassung

Marks & Spencer Plc in the UK is seeking a Customer Assistant in our Food section, joining the frontline of our busy store. You’ll deliver five-star service, share product knowledge, and help customers discover our latest food ranges.

Be digital-savvy, using Sparks App and in-store devices to assist shoppers. Work as part of a close-knit team, stay calm under pressure, and adapt to different store areas and shifts.

Qualifikationen

• Customer-focused with ability to work under pressure.
• Digital confidence with mobile apps and store tech.
• Team player with a positive attitude.

Aufgaben

• Provide five-star service to Food customers.
• Promote and sell M&S Food products.
• Use Sparks App and in-store devices to assist shoppers.
• Work across store areas and varying shifts.

Kenntnisse

Customer service

Digital tools

Team player

Flexible shifts

Tools

Sparks App

In-store devices

Jobbeschreibung

Work Pattern

Thursday 1800-2200
Friday 1800-2200
Saturday 1800-2200

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity.