Customer Assistant - Food - Yeovil

M&S Careers; Yeovil; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer in Yeovil is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace and using Sparks App on in-store devices to assist customers.

We value down-to-earth colleagues who thrive under pressure, are a strong brand ambassador, and can adapt across store areas while meeting customer demand daily.

Qualifications

• Excellent customer service and communication skills.
• Able to work in a fast-paced retail environment.
• Willing to learn and adapt to different store areas.

Responsibilities

• Assist customers with queries and product information.
• Operate cash register and handle transactions accurately.
• Stock shelves and ensure product availability and presentation.

Skills

Customer service

Adaptability

Teamwork

Communication

Tools

Sparks App

Job description

Work Pattern

Sunday 10:00 - 18:00
Monday 10:00 - 18:00
Friday 10:00 - 18:00
Saturday 10:00 - 18:00

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?