Customer Assistant - Food -Ulverston Food Hall

Marks and Spencer; Ulverston; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks and Spencer in Ulverston is seeking a Customer Assistant for our Food section. You'll be on the frontline of the UK's fastest-growing retailer, delivering five-star service at pace and embracing the transformation we're driving.

You'll take pride in knowledge of M&S Food products, roll up your sleeves daily, and confidently recommend and sell our latest food items while using Sparks Apps and in-store devices to enhance the customer experience.

Qualifications

• Down-to-earth colleagues who thrive under pressure and deliver five-star service at pace.
• Pride in knowledge of M&S Food products and willingness to roll up sleeves daily.
• Confidently recommend and sell our newest food products to customers.

Responsibilities

• Thrive in a high-pressure environment; serve, sell, fill and help drive sales growth.
• Utilise Sparks App and in-store devices to enhance customer experience.
• Be a team player, supporting others to deliver a seamless customer experience.
• Be flexible to work across various store areas as needs change.

Skills

Five-star service

Digital confidence

Team player

Flexibility

Tools

Sparks App

In-store devices

Job description

Saturday 14:00-20:00Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

All the details

Work Pattern

Week 1

Sunday 14:00-20:00

Wednesday 14:00-20:00

Thursday 14:00-20:00

Friday 14:00-20:00

Week 2

Monday 14:00-20:00

Thursday 14:00-20:00

Friday 14:00-20:00

Saturday 14:00-20:00

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?