Customer Assistant - Food - Omagh

Marks & Spencer Plc; Omagh; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer Plc in Omagh invites applications for a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace, recommending and selling our newest food products, and ensuring customers feel valued on every visit.

Join a high-energy team, stay digitally confident with Sparks and in-store devices, and be flexible to work across store areas. If you thrive under pressure and love helping customers, this role is for you.

Qualifications

• Frontline customer service in a busy retail environment.
• Knowledge of M&S Food products is advantageous.
• Comfort using digital tools to enhance customer experience.

Responsibilities

• Provide five-star service at pace to customers.
• Confidently recommend and sell new food products.
• Utilise Sparks and in-store devices to assist customers.

Skills

Customer service

Teamwork

Digital literacy

Retail knowledge

Tools

Sparks

In-store devices

Job description

Work Pattern

Sun 18:00-22:00
Fri 18:00-22:00
Sat 18:00-22:00

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?