Customer Assistant - Foods - Newry The Quays

Marks & Spencer Plc; Newry; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace, and confidently recommending and selling our newest food products to customers.

You'll use digital tools like the Sparks App and in-store devices to enhance the shopping experience, while staying sharp and adaptable in a high-pressure environment. Flexibility across store areas is required.

Qualifications

• Customer-focused mindset and ability to work in a fast-paced environment.
• Willingness to learn product knowledge and assist customers.

Responsibilities

• Provide five-star service at pace.
• Recommend and sell new food products to customers.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Be flexible to work across store areas.
• Support high-energy team environment during peak times.

Job description

Work Pattern:
Sunday: 17:00-21:00
Tuesday: 17:00-21:00
Thursday:19:00-23:00

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?