Customer Assistant - Food- Islington

Marks and Spencer; Greater London; Presencial; GBP 12 000 - 18 000; Tempo parcial

Resumo da oferta

Marks & Spencer is seeking a Customer Assistant in our Food section in London to deliver excellent service and knowledge of M&S Food products. You will be frontline, supporting customers with a smile and adapting to high-demand periods while embracing store transformation.

You’ll use Sparks App and in-store devices to assist shoppers, stay digitally confident, and work as part of a team to maintain a fast, high-quality shopping experience.

Qualificações

• Prioritise customers with a friendly, can-do attitude.
• Ability to use digital tools to enhance the shopping experience.
• Work well in a fast-paced retail environment.

Responsabilidades

• Thrives under pressure to deliver five-star service at pace.
• Confidently recommend and sell new food products to customers.
• Use in-store devices and Sparks App to assist customers.
• Be flexible to work across different store areas and shifts.

Conhecimentos

Customer service

Digital literacy

Teamwork

Ferramentas

Sparks App

Descrição da oferta de emprego

SATUARDAY 17:00-21:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

All the details
Work Pattern
Tuesday 17:00-21:00
WEDNESDAY 17:00-21:00
FRIDAY 17:00-21:00
SATUARDAY 17:00-21:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to‑earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
  

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and