Customer Assistant - Food Frontline in a Fast-Paced Store

Marks & Spencer Plc; Stratford-upon-Avon; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer plc in the United Kingdom is seeking a Customer Assistant in our Food section to be at the frontline of service. You’ll deliver five-star service, help customers with product knowledge, and handle responsibilities across store areas as needed.

You’ll thrive under pressure in a fast-paced environment, use Sparks App and in-store devices to assist shoppers, and work as part of a friendly team that keeps standards high and customers coming back.

Qualifications

• Experience in customer-facing roles is preferred.
• Willingness to work early morning shifts and weekends.
• Good communication and a can-do attitude.

Responsibilities

• Provide five-star service to customers in the Food section.
• Assist customers with product knowledge and recommendations.
• Operate store devices and Sparks App to assist shoppers.
• Support across store areas as needed and adapt to changing demands.

Skills

Customer service

Teamwork

Flexibility

Digital tools

Tools

Sparks App

In-store devices

Job description

Marks & Spencer plc in the United Kingdom is seeking a Customer Assistant in our Food section to be at the frontline of service. You’ll deliver five-star service, help customers with product knowledge, and handle responsibilities across store areas as needed.

You’ll thrive under pressure in a fast-paced environment, use Sparks App and in-store devices to assist shoppers, and work as part of a friendly team that keeps standards high and customers coming back.