Customer Assistant - Food - Devizes Simply Food

Marks and Spencer; Devizes; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer in the Food section is seeking a Customer Assistant to be at the frontline, delivering five-star service at pace and meeting strong customer demand head-on. You’ll join a team that prides itself on know-how and friendly, efficient service across busy shifts.

You'll work early mornings and weekends, be comfortable using Sparks App and in-store devices, adapt across store areas, and join a resilient team focused on helping customers feel valued every time they shop with us.

Qualifications

• Must be 18 or older at start of employment.
• Willing to work early mornings and across store areas.
• Able to deliver fast, friendly service in a high-pressure retail environment.

Responsibilities

• Provide five-star service at pace and respond to customer needs.
• Assist customers with product knowledge and sales.
• Utilise Sparks App and in-store devices to enhance customer experience.
• Support the team across different store zones as demand varies.

Skills

Customer service

Flexibility

Digital literacy

Teamwork

Tools

Sparks App

In-store devices

Job description

All the details

Friday 05:00-09:45
Saturday 05:00-13:00

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Under 18 disclaimer This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?