Customer Assistant — Flexible Shifts & People-First Service

Buzz Bingo; Grimsby; Presencial; GBP 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Wellbeing app

Thrive App

Buzz Apprenticeships

Buzz Brilliance Awards

Online learning platform

In-house training (safety)

Resumo da oferta

Buzz Bingo in Grimsby is seeking a Customer Assistant to deliver friendly, personalised service across the club. You’ll work a flexible 12-hour pattern over 7 days, including evenings and weekends, helping with front-of-house tasks, cash handling, and daily club operations.

The role emphasizes a welcoming atmosphere and a safe gambling environment, with opportunities for learning and progression within a supportive team. You’ll join a busy, people-centric environment.

Qualificações

• Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment.
• Outstanding communication skills adaptable to different situations.
• Experience of handling cash and basic numeracy knowledge.

Responsabilidades

• Build rapport and relationships with Customers
• Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard
• Support with other duties as requested by the line manager
• Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live

Conhecimentos

Customer service

Face-to-face

Cash handling

Communication

Ferramentas

POS system

Descrição da oferta de emprego

Buzz Bingo in Grimsby is seeking a Customer Assistant to deliver friendly, personalised service across the club. You’ll work a flexible 12-hour pattern over 7 days, including evenings and weekends, helping with front-of-house tasks, cash handling, and daily club operations.

The role emphasizes a welcoming atmosphere and a safe gambling environment, with opportunities for learning and progression within a supportive team. You’ll join a busy, people-centric environment.