Customer Assistant - Flexible Hours, Great Benefits

BUZZ Bingo; Lymm; On-site; GBP 10,000 - 15,000; Part time

Benefits offered by this job

Wellbeing apps

Thrive App for mental wellbeing

Buzz Learning online courses

Pension Scheme

Staff discount on bingo tickets

Life Assurance

4 weeks annual leave

Job summary

BUZZ Bingo in Warrington is seeking a Customer Assistant for a 20 hour contract, flexible over 7 days including evenings and weekends. You will build rapport with customers, handle cash, and support a variety of club duties to ensure an exceptional guest experience.

This role emphasizes friendly, responsive service and safety across online, in-club, and live environments. Prior hospitality or leisure experience is advantageous; 18+ eligibility applies.

Qualifications

• Experience delivering first-class, personalised customer service in a face-to-face role.
• Ability to handle cash and basic numeracy.
• Strong communication skills adaptable to different situations.

Responsibilities

• Build rapport and relationships with Customers.
• Be flexible across all areas of the Club (front of house, book sales, treasury, machines, bar, kitchen) and keep areas presentable.
• Support with other duties as requested by the line manager.
• Help ensure a Safer Gambling Environment for customers and colleagues across all channels.

Skills

Customer service

Cash handling

Communication skills

Job description

BUZZ Bingo in Warrington is seeking a Customer Assistant for a 20 hour contract, flexible over 7 days including evenings and weekends. You will build rapport with customers, handle cash, and support a variety of club duties to ensure an exceptional guest experience.

This role emphasizes friendly, responsive service and safety across online, in-club, and live environments. Prior hospitality or leisure experience is advantageous; 18+ eligibility applies.