Customer Assistant — People-First Service Pro (20h)

BUZZ Bingo; Woodford; On-site; GBP 9,000 - 12,000; Part time

Benefits offered by this job

Wellbeing app

NHS Thrive App

Buzz Brights Apprenticeships

Buzz Brilliance Awards

Buzz Learning platform

In-house Training

Mental Health Advocates

4 weeks annual leave

Holiday purchase scheme

Staff discount

Referral a Friend scheme

Life Assurance

Pension scheme

Job summary

BUZZ Bingo is looking for a Customer Assistant at our Bristol Fishponds Club on a 20-hour contract, including evenings and weekends. You will greet customers, assist with bookings and sales, and help create a welcoming, responsible club environment.

You should have experience delivering friendly, hands-on service with good communication and basic cash handling. We value adaptability, teamwork, and a positive attitude in a busy hospitality setting.

Qualifications

• Experience delivering first-class, personalised customer service.
• Strong communication skills to adapt to situations.
• Experience handling cash and basic numeracy.
• Ability to follow company policies and standards.

Responsibilities

• Build rapport and relationships with Customers.
• Be flexible across all areas of the Club from front of house to bar and kitchen, including housekeeping.
• Support with other duties as requested by the line manager.
• Create a safer gambling environment for customers and colleagues across all channels.

Skills

Customer service

Communication skills

Cash handling

Policy adherence

Job description

BUZZ Bingo is looking for a Customer Assistant at our Bristol Fishponds Club on a 20-hour contract, including evenings and weekends. You will greet customers, assist with bookings and sales, and help create a welcoming, responsible club environment.

You should have experience delivering friendly, hands-on service with good communication and basic cash handling. We value adaptability, teamwork, and a positive attitude in a busy hospitality setting.