Customer Assistant- Christmas- Operations

MARKS&SPENCER; Gillingham; On-site; GBP 12,000 - 15,000; Part time

Job summary

MARKS&SPENCER is seeking a Customer Assistant in Operations to support stock, deliveries and the behind-the-scenes work that keeps our stores running smoothly. The role is weekend-heavy with Saturday and Sunday shifts, and may move to full-time hours during busy weeks in December.

The successful candidate will be physically capable, digitally confident to track deliveries, and a strong team player who can adapt to the pace and demands of retail.

Qualifications

• 18 years of age or older (health and safety requirement).
• Willingness to work weekends and variable hours.
• Physically demanding role requiring stamina.

Responsibilities

• Manage stock and deliveries to keep the shop floor full, clean and ready for customers.
• Coordinate across store functions to support smooth operations.
• Move with pace to keep products flowing and ensure availability.

Skills

Stock control

Delivery coordination

Team player

Job description

Working Pattern:

Saturday: 12:00-18:00

Sunday: 12:00-18:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas