Customer Assistant

Marks and Spencer; Brierley Hill; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

+£3.00 unsocial premium on 22:00-06:00

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace, recommending and selling our newest food products, while staying flexible to store demands.

The role requires night shifts with digital tools like Sparks, a strong team mindset, and a commitment to great customer experiences in a fast-paced environment.

Qualifications

• Frontline role in a busy retail environment.
• Able to sell and recommend products to customers.
• Digital tools like Sparks and in-store devices are used to enhance customer experience.

Responsibilities

• Deliver five-star service at pace.
• Confidently recommending and selling our newest food products to customers.
• Work across various areas of the store and stay flexible to changing demands.
• Be a resilient brand ambassador who helps drive growth in sales.

Skills

Night shift

Customer service

Team player

Retail knowledge

Job description

All the details
Work Pattern:
Sunday- 22:00-06:00
Wednesday- 22:00-06:00
Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.
Under 18 disclaimer
This job role involves working through the night and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?
#Christmas