Customer Analyst

Harnham; Royal Leamington Spa; Hybrid; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Bonus

Job summary

Harnham in the UK is recruiting a SQL-heavy Customer Analyst for a leading insurer. Hybrid role in Stratford-upon-Avon, with 1 day in the office per week.

You will own the delivery of campaign selections end-to-end, turning data into live customer campaigns with clear commercial impact. Requirements include strong SQL, experience with campaign selections / CRM / customer analytics, and the ability to translate business needs into data outputs across large datasets.

Qualifications

• Strong SQL and data manipulation skills.
• Experience delivering campaign selections via data.
• Ability to translate marketing briefs into data outputs.

Responsibilities

• Build and deliver campaign selections using SQL.
• Translate marketing briefs into technical requirements.
• Work across CRM, transactional and engagement datasets.
• Support test & learn campaigns and performance tracking.
• Push selections into CRM (Dotdigital).
• Plan and manage campaign cycles 1–2 months ahead.

Skills

SQL

Campaign selections

CRM

Data outputs

Job description

Customer Analyst

£45,000–£50,000 + Bonus

Stratford-upon-Avon (Hybrid – 1x Day a Week in Office)

If you’re a SQL-heavy analyst tired of insight going nowhere, this is where your work actually turns into live customer campaigns! Brand-new role, strong team, and a business investing heavily in customer data + marketing capability.

The Company

You’ll be joining a leading UK insurer with a strong reputation for customer experience and long-term stability; they’re in the middle of a major data transformation, with new platforms, better access to customer data, and a real push towards data-led decision making across the business.

The Role

Sitting in the Customer Selections & Analytics team, you’ll own the delivery of campaign selections end-to-end. This is a hands-on SQL role with clear commercial impact.

Key responsibilities:

• Build and deliver campaign selections using SQL
• Translate marketing briefs into technical requirements
• Work across CRM, transactional & engagement datasets
• Support test & learn campaigns and performance tracking
• Push selections into CRM (moving to Dotdigital)
• Plan and manage campaign cycles 1–2 months ahead

You’ll work across Financial Services, Personal Lines & Commercial, giving you broad exposure across the business.

Your Skills & Experience

• Strong SQL
• Background in campaign selections / CRM / customer analytics
• Experience working with large datasets
• Ability to translate business needs into data outputs

The Benefits

• £45,000–£50,000
• Bonus