Customer AI Implementation Engineer (Hybrid)

Focus Group; Stretford; Hybrid; GBP 36,000 - 44,000; Full time

Job summary

Focus Group in the United Kingdom is seeking a Graduate Developer to join as a Customer AI Implementation Engineer, blending consultancy with hands-on tech.

You will build and tailor AI-driven CX solutions, work with clients in hybrid Altrincham/Manchester, and collaborate with product and sales teams.

The role emphasizes customer interaction, secure integrations with Python, C++, REST APIs, and ongoing optimization in a fast-growing SaaS environment.

Qualifications

• Graduate Developer role focusing on customer AI implementations.
• Strong Python and C++ skills with REST API experience.
• Ability to translate client goals into technical designs.
• Excellent communication and multi-project management.

Responsibilities

• Build and customise AI-driven CX solutions for clients.
• Translate customer goals into scalable designs.
• Spend about 50% of time engaging with customers via workshops and reviews.
• Develop secure integrations using Python, C++, REST APIs.
• Provide ongoing support and optimization of solutions.
• Collaborate with sales and product teams on future features.

Skills

Python

C++

REST APIs

Communication

Project management

Job description

Focus Group in the United Kingdom is seeking a Graduate Developer to join as a Customer AI Implementation Engineer, blending consultancy with hands-on tech.

You will build and tailor AI-driven CX solutions, work with clients in hybrid Altrincham/Manchester, and collaborate with product and sales teams.

The role emphasizes customer interaction, secure integrations with Python, C++, REST APIs, and ongoing optimization in a fast-growing SaaS environment.