Graduate AI Implementation Engineer - Hybrid, Customer CX

Focus Group; West Timperley; Hybrid; GBP 36,000 - 44,000; Full time

Job summary

Focus Group is seeking a Graduate Developer to join as a Customer AI Implementation Engineer, blending customer-facing consultancy with hands-on technical work to deliver AI-powered CX solutions. You will design and deliver tailored experiences using our AI tools and act as a bridge between clients, project managers, and product teams to ensure value is delivered.

The role is hybrid in the Altrincham/Manchester area, with a mix of workshops, reviews, and direct customer engagement.

Qualifications

• Strong Python and C++ skills with experience in REST APIs.
• Excellent communication—able to explain technical concepts clearly.
• Proactive, solution-oriented mindset with a passion for delivering customer value.
• Ability to manage multiple projects and work independently.

Responsibilities

• Build and customise AI-driven solutions for clients.
• Translate customer goals into scalable technical designs.
• Spend ~50% of time engaging directly with customers—workshops, reviews, troubleshooting.

Skills

Python

C++

REST APIs

Communication

Independent work

Job description

Focus Group is seeking a Graduate Developer to join as a Customer AI Implementation Engineer, blending customer-facing consultancy with hands-on technical work to deliver AI-powered CX solutions. You will design and deliver tailored experiences using our AI tools and act as a bridge between clients, project managers, and product teams to ensure value is delivered.

The role is hybrid in the Altrincham/Manchester area, with a mix of workshops, reviews, and direct customer engagement.