Customer Advisor: Friendly Service & Training Path

Boots UK; Belfast City District; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced parental leave pay and gift

Flexible benefits scheme

24/7 counselling via TELUS Health

Job summary

Boots UK is hiring a Customer Advisor to join our on-site team. You will assist customers, answer questions, and promote in-store offers while helping with tills and stock as needed.

You will receive award-winning training accredited by the Institute of Customer Service and become part of a friendly team focused on delivering an exceptional shopping experience. This role fits both entry-level and retail-experienced candidates seeking a new challenge.

Qualifications

• Full training provided for this role.
• Excel in a varied environment, working at pace.
• Communicate and listen effectively.
• Enjoy working as part of a team, promoting a collaborative team dynamic.
• Know that the little things make the biggest difference for customer interactions.
• Desire to be a proud brand ambassador for Boots and help our customers find the best products for them.

Responsibilities

• Help customers and put them at ease; listen to find out more and offer great advice.
• Promote in-store offers and schemes to customers.
• Help with shop floor display, tills, and stock rooms to keep the store running smoothly.
• Work with the team to provide a great shopping experience and keep the store clean and presentable.
• Receive award-winning training accredited by the Institute of Customer Service.

Skills

Excel in a Varied Environment

Effective communication

Team player

Attention to detail

Brand ambassador for Boots

Job description

Boots UK is hiring a Customer Advisor to join our on-site team. You will assist customers, answer questions, and promote in-store offers while helping with tills and stock as needed.

You will receive award-winning training accredited by the Institute of Customer Service and become part of a friendly team focused on delivering an exceptional shopping experience. This role fits both entry-level and retail-experienced candidates seeking a new challenge.