Customer Advisor - Jersey

B&Q; Saint Helier; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Pension scheme

ShareSave

Holiday allowance

Employee discounts

Employee assistance programme

Job summary

B&Q Jersey is hiring a Customer Advisor for a full-time, fixed-term contract. The role covers a 36.45 hour week with shifts Monday to Sunday, 7.00am to 8.00pm, at an hourly rate of £15.24 (including a £2.14 location allowance).

You will help customers, manage stock and displays, and may receive training in paint-mixing and timber cutting. We value friendly team players who can adapt to a rota that includes weekends and bank holidays, and who are keen to learn and use new technology to improve

Qualifications

• Enjoy helping customers and working well in a team.
• Willingness to learn new technologies and adapt to new ways of working.
• Flexibility to work weekends, evenings and bank holidays on a rota.

Responsibilities

• Provide expert customer guidance and service.
• Assist with stock management and visual displays.
• Be trained in paint-mixing and timber-cutting (where offered).

Skills

Customer service

Teamwork

Flexibility

Sales

Tools

Stock management

Display setup

Job description

Shifts available Monday - Sunday, 7.00am - 8.00pm

Hourly rate £ 15.24 per hour (Inclusive of an £2.14 per hour, store specific location allowance)*

B&Q Jersey

Open to registered and entitled candidates ( 5 years or more residency not required )

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

Overview

Customer Advisor

Full Time - 36.45 hours per week

3 Month Fixed Term Contract

Shifts available Monday - Sunday, 7.00am - 8.00pm

Hourly rate £ 15.24 per hour (Inclusive of an £2.14 per hour, store specific location allowance)*

B&Q Jersey

Open to registered and entitled candidates ( 5 years or more residency not required )

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What We Need

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.