Customer Advisor

B&Q Limited; Braintree; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Pension scheme

ShareSave

Holiday entitlement

Payroll giving

Employee Assistance

Shopping discounts

Wellbeing benefits

Generous breaks

Job summary

B&Q Braintree is hiring a Customer Advisor Decor for a 15-hour-per-week, part-time role on a permanent contract. You will guide customers, help with stock and displays, and learn paint-mixing and timber cutting. Shifts include weekends, evenings, and bank holidays.

We value friendly, helpful team players who thrive in a store environment and enjoy technology and new ways of working. A supportive benefits package accompanies the role.

Qualifications

• Customer-focused advisor with a friendly, outgoing manner.
• Able to work weekends and on a rota.
• Willing to learn paint-mixing and timber cutting.
• Great team player and eager to help customers.

Responsibilities

• Provide expert customer advice and product recommendations.
• Assist with stock management and store displays.
• Support opening/closing procedures and maintain store appearance.

Skills

Customer service

Teamwork

Flexibility

Rotas

Tools

Paint mixing

Timber cutting

Job description

Overview

Customer Advisor Decor

Part Time - 15 hours per week

Permanent Contract

Shifts available Saturday - Sunday, 7.00am - 8.00pm -/8.30am/5pm

UK Notional hourly rate £13.37 per hour (Inclusive of an £0.27 per hour, store specific location allowance)

B&Q Braintree

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll have the opportunity to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

• award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits
• generous breaks to make sure you’re refreshed and able to perform at your best

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we’ll consider your application in line with our Disability Confident commitments.

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