Customer Advisor - Isle of Man

B&Q Limited; Douglas; On-site; GBP 13,000 - 15,000; Part time

Benefits offered by this job

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Generous breaks

Job summary

B&Q Isle of Man is seeking a Customer Advisor for a part-time role (18.75 hours per week) on the Isle of Man. You’ll help customers, manage stock, set up displays and be trained in paint-mixing and timber cutting. A rota covers Monday through Sunday, with shifts from 7:00 am to 10:00 pm.

Applicants must have entitlement to work on the Isle of Man. The position focuses on delivering superb customer service while contributing to a well-presented store environment and team success.

Qualifications

• Friendly and outgoing; eager to learn and help others.
• Great at working in a team and flexible to rota including weekends, evenings and bank holidays.

Responsibilities

• Drive sales and guide customers while maintaining stock and displays.
• Ensure store looks great and aid in paint-mixing and timber cutting training as needed.

Skills

Customer service

Teamwork

Flexible schedule

Willing to learn

Job description

Overview

Customer Advisor

Part Time - 18.75 hours per week

Permanent

Shifts available Monday - Sunday, 7.00am - 10.00pm

UK Notional hourly rate £15.24per hour (Inclusive of an £2.14 per hour, store specific location allowance)

B&Q Isle of Man

At this time, we can only consider applicants for this role who can provide valid documentation of entitlement to work on the Isle of Man, as issued by the Government of the Isle of Man.

We believe anyone can improve their home to make life better. Every day, we give our millions of customers theideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.

As well as a competitive salary, our benefits package includes

• award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits
• lots more!
• generous breaks

We also provide generous breaks to make sure you’re refreshed and able to perform at your best.