Customer Advisor

B&Q Limited; Cuerden Green; On-site; GBP 12,000 - 14,000; Part time

Benefits offered by this job

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Lots more

Job summary

B&Q Limited Bamber Bridge is recruiting a Customer Advisor on a part-time basis (18.25 hours per week) for a 3-month fixed term contract. Shifts run Tue–Sun, 5.00am–11.00am, with an emphasis on friendly customer service and stock display duties.

You’ll be trained in paint-mixing and timber cutting, and you’ll contribute to a welcoming store environment while assisting customers with their home improvement projects.

Qualifications

• Friendly and helpful with customers and colleagues.
• You’ll work as part of a team and adapt to shifts including weekends.
• You’ll be open to learning new processes and technology.

Responsibilities

• Assist customers with home improvement projects and product advice.
• Help manage stock, set up displays and keep the store looking inviting.
• Support training in paint-mixing and timber cutting where required.

Skills

Customer service

Teamwork

Flexibility

Weekend availability

Job description

Overview

Customer Advisor

Part Time - 18.25 hours per week over 4 days

3 Month Fixed Term Contract

Shifts available Tuesday - Sunday, 5.00am - 11.00am

UK Notional hourly rate £13.10 per hour

B&Q Bamber Bridge

We believe anyone can improve their home to make life better. Every day, we give our millions of customers theideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll have the opportunity to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

• award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits
• lots more

We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.

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