Customer Advisor - Retail Service & Training

Boots UK; Enniskillen; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption

Flexible benefits scheme

24/7 counselling via TELUS Health

Job summary

Boots is seeking a Customer Advisor to work onsite and support customers with product advice, till operations and in-store service. You’ll help keep the shop floor well-presented, promote Boots offers and participate in award-winning training accredited by the Institute of Customer Service.

Join us to deliver a great shopping experience, learn across departments, and be part of a brand focused on customer care and community in a busy retail environment.

Qualifications

• Full training provided by Boots.
• Excels in a varied, fast-paced environment.
• Clear and effective communication and listening.
• Enjoys teamwork and a collaborative approach.
• Understands the importance of representing Boots professionally.

Responsibilities

• Assist customers on tills and in-store, offering product advice.
• Promote offers, schemes and promotions to shoppers.
• Ensure displays are well-stocked and shelves tidy across the shop floor.
• Collaborate with team to deliver a high quality shopping experience.
• Participate in Boots training and development to support customers.

Skills

Customer service

Communication

Team player

Attention to detail

Brand ambassador

Job description

Boots is seeking a Customer Advisor to work onsite and support customers with product advice, till operations and in-store service. You’ll help keep the shop floor well-presented, promote Boots offers and participate in award-winning training accredited by the Institute of Customer Service.

Join us to deliver a great shopping experience, learn across departments, and be part of a brand focused on customer care and community in a busy retail environment.