Customer Advisor: Elevate Service with Award-Winning Training

Boots UK; Cambridge; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption

Flexible benefits scheme

TELUS Health counselling

Job summary

Boots UK is hiring a Customer Advisor to join our on-site team. The role involves helping customers at tills, advising on products, and supporting stock in back rooms. The hourly rate starts at £13.02 rising to £15.10 in selected London locations, with a pay increase after 6 months.

We offer award-winning training, a comprehensive benefits package, and a welcoming, supportive environment. Full training provided; excellence in customer service and teamwork valued.

Qualifications

• Full training is provided for this role.
• Excel in a varied environment, working at pace.
• Communicate and listen effectively.
• Enjoy working as part of a team and promoting collaboration.
• Value the little things that improve customer interactions.
• Desire to be a brand ambassador for Boots.

Responsibilities

• Help customers and put them at ease, listening and advising on products.
• Promote in-store offers and schemes with informed recommendations.
• Support store operations: stock, tills and shop floor presentation.
• Work with the team to deliver a superior shopping experience and cleanliness.
• Participate in award-winning training accredited by the Institute of Customer Service.

Skills

Customer service

Communication

Teamwork

Customer focus

Job description

Boots UK is hiring a Customer Advisor to join our on-site team. The role involves helping customers at tills, advising on products, and supporting stock in back rooms. The hourly rate starts at £13.02 rising to £15.10 in selected London locations, with a pay increase after 6 months.

We offer award-winning training, a comprehensive benefits package, and a welcoming, supportive environment. Full training provided; excellence in customer service and teamwork valued.