Customer Advisor - Checkouts - Jersey

B&Q Limited; Saint Helier; On-site; GBP 19,000 - 22,000; Part time

Benefits offered by this job

Pension scheme

ShareSave

6.6 weeks holiday

Shopping discounts

Employee Assistance Programme

Job summary

B&Q Jersey is recruiting a part-time Customer Advisor - Checkouts (20 hours per week) to join our team. You’ll assist customers, operate tills, and support click & collect while ensuring displays are neat and the store looks inviting.

Shifts run Monday–Sunday, 7:00am–10:00pm; the role is permanent with a competitive hourly rate of £14.85 per hour (including £2.14 location allowance), rising to £15.24 from 1 April 2026. Valid Jersey work entitlement is required.

Qualifications

• Friendly and eager to help customers.
• Willing to learn and adapt to new technology and processes.
• Flexible to work weekends, evenings and bank holidays.

Responsibilities

• Serve customers at the tills and support checkout operations.
• Assist with click & collect and order pickups as needed.
• Set up and maintain attractive displays to help sales.
• Deliver great customer service to every visitor.

Skills

Customer service

Teamwork

Flexible schedule

Job description

Overview

Customer Advisor - Checkouts

Part Time - 20 hours per week

Permanent Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

UK Notional hourly rate £14.85per hour (Inclusive of an £2.14 per hour, store specific location allowance)*

B&Q Jersey

*Increasing to £15.24 per hour from 1st April 2026 (Inclusive of an £2.14 per hour, store specific location allowance)

At this time, we can only consider applicants for this role who can provide valid documentation of entitlement to work Jersey, as issued by the Government of Jersey.

We believe anyone can improve their home to make life better. Every day, we give our millions of customers theideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.