Customer Advisor - Checkouts

B&Q Limited; Chester; Vor Ort; GBP 16.000 - 22.000; Teilzeit

Benefits dieser Stelle

Award-winning pension

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Zusammenfassung

B&Q Chester is recruiting a Checkouts Customer Advisor on a part-time 25-hour week for a 3-month fixed-term contract. You will help customers at the tills, support click & collect, and ensure displays look inviting while delivering friendly, efficient service.

Flexibility is required to cover a rota from 7:00 to 20:00 and weekends; the role offers competitive pay (£13.64 per hour) and store-specific location allowances. Join us to help customers improve their homes.

Qualifikationen

• Friendly and outgoing with a buzz from helping others.
• Happy to learn new technology and ways of working.
• Able to work on a rota including weekends, evenings and bank holidays.

Aufgaben

• Provide expert customer advice and service on checkouts.
• Handle click & collect, displays setup, store presentation.
• Be trained in various areas; deliver great service at tills.

Kenntnisse

Customer service

Teamwork

Flexibility

Jobbeschreibung

Overview

Customer Advisor - Checkouts

Part Time - 25 hours per week

3 Month Fixed Term Contract

Shifts available Monday - Sunday, 7.00am - 08.00pm

UK Notional hourly rate £13.64per hour (Inclusive of an £0.54 per hour, store specific location allowance)

B&Q Chester

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes

• an award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits
• lots more!

We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.

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