Customer Advisor - Argos

Sainsbury's Supermarkets Ltd; Alcombe; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading UK retailer is seeking a Customer Advisor to ensure a great shopping experience for customers. This part-time role involves delivering exceptional service at tills and collection points, assisting with product inquiries, and maintaining store cleanliness. Candidates should be enthusiastic about helping customers, flexible in their approach, and have the right to work in the UK. The position is located at Minehead Argos, offering competitive pay and a variety of employee benefits, including discounts and wellbeing support.

Benefits

Discount card – 10% off at Sainsbury’s

Free food and hot drinks

Generous holiday entitlement

Pension matching scheme

Shopping discounts

Wellbeing support

Qualifications

• Must have Right to Work eligibility in the UK.
• Comfortable talking about financial services.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Deliver excellent customer service at various service points.
• Assist customers with product inquiries and transactions.
• Maintain cleanliness and organization on the shop floor.

Skills

Excellent customer service

Friendly and welcoming

Attention to detail

Ability to work flexibly

Job description

Rate: £12.60 per hour

Location: Minehead Argos, Minehead, TA24 5NL

Hours: Part time, 12 hours per week

Contract type: Permanent

Business area: Argos Retail

Working in our stores:

As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.

• You must have Right to Work eligibility in the UK
• Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.

What you’ll be doing:

• Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
• Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
• Be present on the shop floor helping customers with questions and provide advice on a wide range of products – supporting in the stock room when the store is quiet
• Build great knowledge about our products, services and promotions to help provide recommendations

What makes a great Argos Colleague:

• Friendly and welcoming with a genuine enthusiasm for helping customers.
• Comfortable talking to customers about our financial services when buying certain products.
• Happy working in a fast‑paced, physical and high energy environment, and thrives in being part of a team.
• Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
• Embraces using new digital tools and technology to do your job brilliantly.
• Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers.

Working for us has great rewards:

• Discount card: –10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
• Free food and hot drinks.
• Generous holiday entitlement. – based on the hours you work, plus maternity and paternity leave
• Pension: – we’ll match between 4-7.5% of your pension contributions.
• Sainsbury’s share schemes: – buy Sainsbury’s shares at discounted prices.
• Shopping discounts: – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
• Wellbeing support: – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.

We are an equal‑opportunity employer and an inclusive place to work and shop. All candidates will receive reasonable adjustments during the application or interview stages, if required. Please apply at your earliest convenience to secure your preferred shift.