Customer Advisor

B&Q plc; Torquay; In loco; GBP 12.000 - 15.000; Tempo pieno

Vantaggi offerti da questo lavoro

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Descrizione del lavoro

B&Q plc in Torquay is seeking a Customer Advisor to help customers with home improvement needs. You will be an expert and friendly guide, assisting with product selection, stock, and displays while delivering great service.

The role emphasizes great customer service, teamwork, and a willingness to learn new skills and technologies, with a rota that includes weekends, evenings and bank holidays.

Competenze

• Friendly and outgoing, eager to help and learn.
• Enjoys working in a team and with customers.
• Flexible to work a rota including weekends, evenings and bank holidays.

Mansioni

• Sell and advise customers, manage stock, and set up displays to keep the store looking great.
• Develop skills in paint-mixing and timber cutting.
• Provide excellent customer service and support to help customers with home improvement projects.

Conoscenze

Friendly and outgoing

Team player

Adaptable to rota including weekends/e

Comfort with new technology

Descrizione del lavoro

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.

What's the job?

Join our team, and you'll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you'll be right at home with us. You're friendly and outgoing, and you get a buzz from helping others. You'll be happy to expand your skills by using new technology and learning new ways of working. You're great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:

• award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits
• lots more!

We also provide generous breaks to make sure you're refreshed and able to perform at your best.