Customer Advisor

B&Q plc; Milton Keynes; In loco; GBP 21.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Award-winning pension

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Lots more

Descrizione del lavoro

B&Q plc in the United Kingdom is seeking a Customer Advisor. You will become an expert advisor, helping customers with home improvement projects, driving sales, and ensuring the store looks inviting. Training in paint-mixing and timber cutting may be provided, with a focus on exceptional customer service.

Being friendly, a team player, and flexible to work on a rota including weekends and bank holidays will help you thrive in this role at B&Q plc.

Competenze

• Friendly and outgoing, enjoy helping others.
• Willing to learn new technology and ways of working.
• Comfortable working on weekends, evenings and bank holidays.

Mansioni

• Drive sales while assisting customers.
• Manage stock and set up displays to keep the store looking great.
• Participate in training for paint-mixing and timber cutting.
• Deliver excellent customer service as the main aim.

Conoscenze

Customer service

Team player

Flexible schedule

Descrizione del lavoro

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.

What's the job?

Join our team, and you'll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you'll be right at home with us. You're friendly and outgoing, and you get a buzz from helping others. You'll be happy to expand your skills by using new technology and learning new ways of working. You're great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:

• award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits
• lots more!

We also provide generous breaks to make sure you're refreshed and able to perform at your best.