Customer Advisor

B&Q plc; Ipswich; In loco; GBP 21.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Award-winning pension

ShareSave

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Wellbeing benefits

Descrizione del lavoro

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.

Join our team as an expert advisor who knows every customer and a variety of home improvement projects. Sales, stock management, displays and presenting a great store are all part of the role, with training offered in paint-mixing and timber

Competenze

• You are friendly and outgoing and enjoy helping others.
• You are happy to learn new technology and ways of working.
• You can work flexibly including weekends, evenings and bank holidays.

Mansioni

• Drive sales while helping customers.
• Manage stock and rotate stock.
• Set up displays and keep the store looking great.
• Support the team with training in paint-mixing and timber cutting.

Conoscenze

Customer service

Team player

Flexible

Weekend/evening rota

Descrizione del lavoro

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.

What's the job?

Join our team, and you'll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you'll be right at home with us. You're friendly and outgoing, and you get a buzz from helping others. You'll be happy to expand your skills by using new technology and learning new ways of working. You're great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:

• award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits
• lots more!

We also provide generous breaks to make sure you're refreshed and able to perform at your best.