Customer Advisor

B&Q plc; Southend-on-Sea; In loco; GBP 12.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

award-winning pension scheme

ShareSave options

6.6 weeks holiday

payroll giving

an Employee Assistance Programme

shopping discounts

colleague wellbeing benefits

lots more!

Descrizione del lavoro

B&Q plc in the United Kingdom is looking for a Customer Advisor who will be an expert and inspirational guide to our customers, helping with home improvement projects, driving sales, and ensuring displays look inviting.

You’ll work in a team, be flexible for weekends/evenings/bank holidays, learn new techniques such as paint-mixing and timber cutting, and enjoy a benefits package including a market‑leading pension, ShareSave, generous holiday, payroll giving, EAP, discounts, and wellbeing

Competenze

• Friendly and outgoing; enjoys helping others.
• Willing to learn and adapt to new technology and ways of working.
• Team player with flexible availability for weekends, evenings and bank holidays.

Mansioni

• Support sales goals while assisting customers with home improvement projects.
• Manage stock, set up displays and maintain a tidy, welcoming store environment.
• Opportunity to be trained in paint-mixing and timber cutting; delivering great customer service.

Descrizione del lavoro

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.

What's the job?

Join our team, and you'll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you'll be right at home with us. You're friendly and outgoing, and you get a buzz from helping others. You'll be happy to expand your skills by using new technology and learning new ways of working. You're great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:

• award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits
• lots more!

We also provide generous breaks to make sure you're refreshed and able to perform at your best.