Customer Advisor

TN United Kingdom; Craigavon; On-site; Part time

Job summary

An established industry player is seeking a part-time Customer Advisor to join their dynamic team in Craigavon. This role offers the chance to engage with customers, providing expert advice on shoe care and accessories while achieving sales targets. With a commitment to fostering a friendly and positive work environment, the company values its employees and offers opportunities for progression. Enjoy competitive pay, generous staff discounts, and access to various benefits that support your career growth and well-being. If you have a passion for customer service and a 'can do' attitude, this is the perfect opportunity for you.

Benefits

Generous Staff Discount

Holiday Entitlement

Company Contribution Pension

Access to Pavers Foundation

Access to Pavers Academy

Wellbeing and Financial Support

Qualifications

• Passion for achieving sales targets and providing excellent customer service.
• Ability to work in a fast-paced environment and maintain a positive attitude.

Responsibilities

• Advise customers on shoe care and accessories, achieving daily KPIs.
• Support store standards and product placements while being a team player.

Skills

Customer Service

Sales Skills

Teamwork

Self-awareness

Job description

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Are you passionate about achieving sales targets and finding just the right products for customers?

Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?

Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?

We offer a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued. You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to complement a customer’s needs, offering genuine, honest, and knowledgeable advice on our products.

We have a part time Customer Advisor opportunity to join our Pavers team in Craigavon on an 8 hours per week contract.

You’ll need good availability as the role will include a mixture of weekend and weekday working.

Pay, Hours & Benefits for our Customer Advisor

£11.70 per hour 21+ (18-20 £9.60 per hour & 16-17 £7.85 per hour)

Once you complete the required retail induction PaSS stages your pay will increase to £12.05 per hour 21+ (18-20 £9.87 per hour & 16-17 £8.07 per hour)

• Generous Staff Discount scheme, some of which can be shared with your family and friends!
• Holiday Entitlement which increases with service.
• Company Contribution Pension
• Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
• Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
• Access to wellbeing and financial support through RetailTRUST

Day to Day Responsibilities as our Customer Advisor

• Advise customers on shoe care and accessories to complement their needs, achieving daily KPI’s in the process
• Be self-aware, being able to question, learn, and take responsibility for yourself
• Be a team player, maintaining a friendly, engaging, and positive attitude
• Support the maintenance of store standards, product placements, and stockroom