Customer Account & Quotation Specialist

Amphenol Martec Career Page; Whitstable; On-site; GBP 22,000 - 30,000; Full time

Job summary

Amphenol Martec UK is seeking a proactive Customer Service Administrator to handle external and internal customer requests, including quotations, pricing and delivery coordination. You will work across电话, email, and face-to-face channels to ensure service levels remain high.

Key duties include processing orders, building strong customer relationships, and ensuring accuracy of pricing and lead times while supporting export compliance and cross-functional teams.

Qualifications

• GCSE English and Maths (Grade C/4 or above) required.
• Experience in customer service and order processing.
• PC literacy including Word, Excel, Outlook.

Responsibilities

• Process customer orders and quotations within set KPIs.
• Establish and build strong customer relationships to deliver excellent service.
• Prepare quotations using guidelines and system requirements.
• Ensure export compliance when processing quotations and orders.
• Progress orders through to shipment using internal systems and support teams.

Skills

Customer service

Relationship building

Education

GCSE English and Maths

Tools

Microsoft Office

Job description

Amphenol Martec UK is seeking a proactive Customer Service Administrator to handle external and internal customer requests, including quotations, pricing and delivery coordination. You will work across电话, email, and face-to-face channels to ensure service levels remain high.

Key duties include processing orders, building strong customer relationships, and ensuring accuracy of pricing and lead times while supporting export compliance and cross-functional teams.