Customer Account Manager

TN United Kingdom; Hartlepool; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Customer Account Manager in Hartlepool, where you will play a vital role in maximizing sales opportunities and enhancing customer satisfaction. This position offers you the chance to thrive in a supportive environment that values teamwork and professional growth. With a competitive commission structure and opportunities for career progression, you will be empowered to achieve your targets while contributing to a zero-emissions future. If you are confident, resilient, and driven by results, this is the perfect opportunity for you to make a significant impact.

Benefits

Competitive commission - up to £6k OTE

Career progression

Ride to work scheme

Brand discounts

Buy and sell holiday scheme

Qualifications

• Previous sales experience is desirable.
• Strong account management and negotiation skills.

Responsibilities

• Maximize commercial sales opportunities through consultative selling.
• Enhance customer experience with effective communication and teamwork.

Skills

Sales Experience

Account Management

Negotiation Skills

Time Management

Self-Motivation

Job description

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Vacancy: Customer Account Manager

We currently have a vacancy for a Customer Account Manager to join our friendly team at our Hartlepool office, on a Full Time and Permanent basis, working 37.5 hours per week.

Benefits:

• Competitive commission - up to £6k OTE
• Career progression within a multi-layered sales structure
• Ride to work scheme
• Brand discounts through Certas group scheme
• Buy and sell holiday scheme

Role Responsibilities:

As a Customer Account Manager at Certas Energy, you will maximize commercial sales opportunities and enhance customer experience through consultative selling, strong account management, up/cross selling, and new customer acquisition. You will use your account management and negotiation skills to increase margins across your customer portfolio. The environment emphasizes quality, exceeding customer expectations through teamwork, professional interaction, and effective communication.

Candidate Requirements:

• Previous sales experience (desirable)
• Confidence in your abilities
• High self-motivation and good time management
• Ability to work independently
• Resilient, persistent, and tenacious
• Target-driven and results-oriented

Company Information:

Certas Energy is the leading independent distributor of fuels and lubricants in the UK, with over 130 depots, 900+ tankers, 80+ retail forecourts, and fuel cards usable at over 2,000 sites. Our 2,300 colleagues are vital to delivering billions of liters of high-quality fuel and related services across the UK.

We are committed to innovative fuel supply and management solutions, supporting a move towards a zero-emissions future by offering options to offset carbon emissions and providing cleaner-burning fuels to reduce harmful emissions. Our strong safety culture and ongoing learning and development initiatives support our colleagues' growth in a fast-paced environment, essential for our long-term success.